- We provide all our visitors the highest level of safety and reliability, according to the requirements established by our Park’s safety policies.
- We strictly respect the procedures set out for the prevention, detection and correction of any safety measure.
- We guarantee the safety of all our equipment.
- Our team’s actions are oriented to the full satisfaction of all our visitors.
- We welcome our visitors with the best conditions by offering a unique experience and maximum quality of our services, in all areas of our Park (including attractions, restaurants, stores, etc).
- We listen to our visitors so that we can continuously improve our actions.
- We are committed to act upon respect and we are always available to listen to our visitors and teams.
- We pay close attention to compliance with working conditions and we always assure the well-being of those present at our parks.
- We assure the protection and well-being of animals at our parks, as we actively participate in the conservation of animal species.
- We support actions which respect the ecosystem and which strive for the sustainable development in anticipation of social challenges.
- Our teams are actively involved in the continuous improvement of their skills and in the evaluation of their work practices.
- We are constantly working against all forms of discrimination.
- We are fully involved in educational programmes through our collaboration agreements.