About Us

Mission and Values

To provide our clients of all ages an enjoyable, unique, safe and pleasant experience, through the resources optimization and respect for the environment.

  • We provide all our visitors the highest level of safety and reliability, according to the requirements established by our Park’s safety policies.
  • We strictly respect the procedures set out for the prevention, detection and correction of any safety measure.
  • We guarantee the safety of all our equipment.
  • Our team’s actions are oriented to the full satisfaction of all our visitors.
  • We welcome our visitors with the best conditions by offering a unique experience and maximum quality of our services, in all areas of our Park (including attractions, restaurants, stores, etc).
  • We listen to our visitors so that we can continuously improve our actions.
  • We are committed to act upon respect and we are always available to listen to our visitors and teams.
  • We pay close attention to compliance with working conditions and we always assure the well-being of those present at our parks.
  • We assure the protection and well-being of animals at our parks, as we actively participate in the conservation of animal species.
  • We support actions which respect the ecosystem and which strive for the sustainable development in anticipation of social challenges.
  • Our teams are actively involved in the continuous improvement of their skills and in the evaluation of their work practices.
  • We are constantly working against all forms of discrimination.
  • We are fully involved in educational programmes through our collaboration agreements.
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